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Service Manager Data Warehouse and Reporting
Hi, my name is Chad Rowe and I am a Program Manager for the System Center Service Manager team working on the data warehouse and reporting features. I’ve been with the team for about 8 months and prior...
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Data Warehouse – Anatomy of DW/Reporting Deployment
In my last post I went over the management pack synchronization process that brings over MP’s from Service Manager and how those MP’s drive the structure, data, and reports for data warehouse and...
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Data Retention Policies (aka "Grooming") in the Service Manager Database
What is Grooming? Why Groom?The ServiceManager database is the “online” or “operational” database in Service Manager. It is the database which most users are interacting with when they are using...
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Introduction to the Data Warehouse: Custom Fact Tables, Dimensions and...
So you’ve deployed the data warehouse and tried out the reports but now you want to want to make it your own. You may be trying to recreate some reports you’ve been using forever and now need to run...
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Create a report model with localized outriggers (aka “Lists”)
If you've watched my Reporting and Business Intelligence with Service Manager 2010 webcast and followed along in your environment, you may have unintentionally created a report which displays...
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How long does the Service Manager Data Warehouse retain historical data?
The short answer is that we keep data in the warehouse for 3 years for fact tables and forever for dimension and outrigger tables. Antoni Hanus, a Premier Field Engineer with Microsoft, has put...
View ArticleClik here to view.
Service Manager Data Warehouse and Reporting
Hi, my name is Chad Rowe and I am a Program Manager for the System Center Service Manager team working on the data warehouse and reporting features. I’ve been with the team for about 8 months and prior...
View ArticleClik here to view.
Data Warehouse – Anatomy of DW/Reporting Deployment
In my last post I went over the management pack synchronization process that brings over MP’s from Service Manager and how those MP’s drive the structure, data, and reports for data warehouse and...
View ArticleClik here to view.
Data Retention Policies (aka "Grooming") in the Service Manager Database
What is Grooming? Why Groom?The ServiceManager database is the “online” or “operational” database in Service Manager. It is the database which most users are interacting with when they are using...
View ArticleClik here to view.
Introduction to the Data Warehouse: Custom Fact Tables, Dimensions and...
So you’ve deployed the data warehouse and tried out the reports but now you want to want to make it your own. You may be trying to recreate some reports you’ve been using forever and now need to run...
View ArticleClik here to view.
Create a report model with localized outriggers (aka “Lists”)
If you've watched my Reporting and Business Intelligence with Service Manager 2010 webcast and followed along in your environment, you may have unintentionally created a report which displays...
View ArticleClik here to view.
How long does the Service Manager Data Warehouse retain historical data?
The short answer is that we keep data in the warehouse for 3 years for fact tables and forever for dimension and outrigger tables. Antoni Hanus, a Premier Field Engineer with Microsoft, has put...
View ArticleClik here to view.
Fixing Service Manager Data Warehouse Registration Information
Mihai Sarbulescu, Support Escalation Engineer from Romania, have written a cool blog post on troubleshooting and fixing a Service Manager Data Warehouse registration. The blog post includes a small...
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How to rebuild your SSAS and cubes in SCSM 2012 R2
I’ve recently published a blog post, describing how to rebuild a corrupt SQL Analysis database, used by SCSM 2012...
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Service Manager Lync Up call available
Happy New Year! Our first Service Manager #LyncUp Call for 2016 is now available for download. Even though SCU was also on, our call was well attended by our customers and partners. The January call...
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Update Rollup 9 for System Center 2012 R2 Service Manager is now available
Update Rollup 9 for System Center 2012 R2 Service Manager (SCSM 2012 R2 UR9) is now available to download. For complete details including issues fixed, installation instructions and a download link,...
View ArticleUpdate is available for the System Center 2012 R2 Service Manager...
We are pleased to announce second cumulative update for new HTML5 Self Service Portal and it can be downloaded from here. As this is cumulative update, you can either install this update directly on...
View ArticleService Manager UR9 re-release – status
[Current State – 18th Feb 2016, 11AM IST] New patch for Update Rollup 9 is now available for download. [State – 15th Feb 2016, 11AM IST] Beta testing is in progress. No issues have got reported so...
View ArticleAnnouncing support of SQL 2012 SP3
Hi everyone. This is just a small post to make an announcement. As some of you were waiting to upgrade your SQL servers, the Service Manager 2012 R2 with Update Rollup 9 installed, now officially...
View ArticleOur February Service Manager #LyncUp Call is Available for Download.
The February call covered, we had over 110 participants and a lively audience, as always. Chris Ross and Will Udovich as our special Partner guests and presented/demoed Cireson’s new Portal as well as...
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